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WWW.METZER-GROUP.COM PRIVACY POLICY

 

This Privacy Policy (“Policy“) covers the use of our website (www.metzer-group.com) (“Website, “Service“) and describes how we collect, store, use and share the personal information Website visitors (“you“) provide us while engaging with us online (“personal data“).

 

Metzer-Group (“we“,”us” or “our“) is committed to respecting and protecting your privacy. We make every effort to guarantee that the information you provide us, while using the Website, will not be misused.

 

This Policy explains what type of personal data we collect from or about you when you use our website and describes how we collect, use, disclose, store, and otherwise process information when you use our service.

 

We collect and process personal data about you with your consent, in order to meet our contractual obligations to others, comply with our obligations under applicable law, protect and exercise our legal rights, where necessary to operate, maintain optimize and improve the Service, carry out our business operations, protect the security of our systems and the privacy of our customers, and otherwise protect or further our legitimate interests. We comply with privacy laws like the California Consumer Privacy Act (“CCPA”) and the General Data Protection Regulation (“GDPR”). The CCPA defines the privacy rights and how companies have to treat and protect the Personal Data and privacy of California residents. The GDPR defines the privacy rights and how companies have to treat and protect the Personal Data and privacy of European Union residents.

 

Where we process your personal data based on our legitimate interest, we will only do so where the processing is relevant, adequate and limited to the minimum required in order to achieve the purpose for which the information is collected.

 

To better protect your privacy, we advise you to carefully read this Policy before accessing, browsing or using our Website. Please note that by accessing, browsing or using the Website, you represent that you have read this privacy policy, understand it and agree to its terms.

 

This Policy may change from time to time (see below). Your continued use of Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

 

Certain goods or services, which you may access or purchase via the Service, are provided by our third-party partners, and protection of your information relating to such services will be governed by the privacy policy of such third parties.

 

What personal data do we collect and why?

Information you Provide

We collect personal data that you voluntarily provide to us while you access and use the Services or interact or correspond with us. This may include, for example, e-mail address, name and company, address, phone number, additional personal information which may be required in order to authenticate or identify you or the information you provide us with, etc.

Automatically-Collected Data

When you access or use the Service, we automatically collect information about your visit, which may include:

  • Log information about your use of the Site, including type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Site.
  • Information about the computer or mobile device you use to access the Service, including unique device identifiers and mobile network information.
  • When you use the Service on a mobile phone or other portable device, we may collect information concerning your location. We collect location information only when the privacy settings on your portable device allow sharing of such location information. You can change the privacy settings on your device to disable the location services at any time.

We also use certain tracking technologies such as cookies, web beacons, or third-party analytics tools to obtain such information.

A “cookie” is text file that stores the IP address of your computer or portable device and enables tracking your preferences by showing which websites you visit. We use cookies to recognize your access to the Service as a previous visitor, track your browsing history, learn through where you arrived at the Service, understand your usage of the Service and improve, customize and adjust the content of the Service and your user experience. You can set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but if you do, you may not be able to take advantage of the personalized features enjoyed by other users of the Service or will not be able to access or use certain parts of the Service.

A “web beacon” is a graphic image that often interacts with cookies and is generally used to monitor the behaviour of the Service’s users. Similar to cookies, we use web beacons to monitor your use of and interaction with the Service and to enhance and personalize your user experience.

We occasionally use “Google Analytics” and other business analytics service providers to provide us with analytics concerning the Website and user behaviour. These service providers may collect your usage information, IP address, browser information, device type, and similar personal data with respect the various browsers and devices you use to access and use the Website. This information may be used to, among other things, deliver advertising and content targeted to your interests on our Website.

It is hereby clarified that you have the right to refuse the analysis and advertising activities as described above (“Opt-Out”). Please visit https://youradchoices.com/control for information on how to opt-out of interest-based advertising.

Communicating  with You

We may use your information to send you notices via email or text messages, which contain information about our Service, including to provide customer support, notices of special savings or promotions etc.

If you are located in the European Economic Area (EEA), we will ask for your consent to do this, and we will only send you notices for as long as you continue to consent.

You can opt-out from receiving notices by following the unsubscribe instructions in any email or text message you receive from us and/or contacting us via the Contact Us information below. Please note that even if you unsubscribe from newsletters or notices concerning special savings or promotions, we may still send you send you service-related communications.

Information We Collect From Other Sources

We may also obtain personal information from other sources and combine that with personal information we collect directly. For example, we may collect personal information about you from third parties, including but not limited to identity verification services, fraud detection service providers, credit bureaus, mailing list providers and publicly available sources.

What do we do with personal data?

We use personal data for the following purposes:

  • In general, providing, operating, maintaining, supporting, hosting, enhancing and improving the Service and your user experience.
  • Provide you with services and products and otherwise facilitate the transactions you engage with us.
  • Communicating with you through emails or other means of electronic communications, in connection with your use of the Service including to provide customer service, notices relating to security or privacy issues, promotional emails etc.
  • tracking, measuring and analysing your use of the Service for the purpose of improving the service and personalizing and customizing your user experience.
  • complying with legal obligations, court orders or other legal process and instructions of competent authorities.
  • exercising or protecting our rights in contract or by law (including in any dispute resolution process) or the rights of our users or business partners, including enforcing our terms of use and preventing or protecting against any illegal or authorized activities.
  • We do not use the information you provide to make any automated decisions that might affect you.

With whom do we share personal data?

We share personal data as set out in this privacy policy. We also share your personal data in the following circumstances and with the following entities:

  • With your explicit consent.
  • As may be required by law or to comply with a court order or other legal process.
  • As may be required to exercise or protect our rights in contract or by law (including in any dispute resolution process) or the rights of our users or business partners, including enforcement of our terms of use or investigating, preventing or protecting against illegal or authorized activities.
  • In connection with a corporate transaction, such as merger, acquisition, asset sale or a similar evet.
  • With third parties (service users and non-users) to the extent that you have elected to share your personal information through the use of a third party application.
  • With our third-party vendors, consultants, advisors and other service providers that are working on our behalf or provide services to us and need to collect, access, store and/or process personal data for the sole purpose of providing us with specific services related to the Service or use of the Service. For example, we retain companies to help us handle delivery you of products, mail and email, market our products, handle purchases of our products, process credit card transactions, and provide customer service. The companies we retain to help us with these tasks have access to personal data to perform their functions, but may not use it for other purposes.
  • We may share your personal data with our affiliates and subsidiaries, based on our legitimate interest.
  • In an aggregated and anonymized form that will not identify you.

How long do we keep personal data for?

We keep your personal data for no longer than is necessary for fulfilling the processing purposes set out in this policy.

We have different retention policies for different types of personal data. The retention period is dictated by certain factors, such as the type of personal data, the purpose for which the data was collected, the legal basis permitting us to collect and store it, statutory requirements, industry guidelines, our legitimate interests in providing the Services or protecting our legal rights etc.

We constantly asses the storage periods in order to ensure that we do not keep your personal data more than is absolutely necessary for processing purposes. When we no longer have a legitimate reason or legal requirement to process your personal data, we will delete it or store it in an anonymized and aggregated manner that no longer identifies you.

Additional Information Relating to California Residents

The California Consumer Privacy Act of 2018 (“CCPA”) permits residents of California to request certain details about how their information is used, stored, and shared. If you are a California Resident, please see below for more information on your rights under the CCPA.

Additional Information Relating to Users Located in the UK and/or European Union

If you are located within the UK/EU, the following information applies to you:

  • In collecting your personal information, we are acting as a data controller under applicable UK/EU privacy laws.
  • Unless we otherwise notify you, we do not use the personal information you provide to make any automated decisions that might affect you.
  • We will let you know when we collect your personal information if there is a statutory or contractual requirement to provide the personal information.
  • Applicable UK/EU privacy laws give you the right to ask us what personal information we hold about you, and you can also ask us to correct it if it is inaccurate. You can also ask your personal information to be erased and you can ask for us to give you a copy of the information. Under certain circumstances, you also have a right to object to the collection or processing of your personal information or restrict its processing. If you wish to access, correct, erase or restrict or object to the collection or processing of your personal information held by us, please contact us via Contact Us information below.
  • Where processing of personal information is based on your consent, you have the right to withdraw consent at any time for future processing.
  • If you have a complaint about our use of your personal information, you have a right to lodge a complaint with an applicable data protection authority.
  • We process and retain your personal information on servers located in the US and in other geographical territories.
  • As set out in this policy, we may share your personal information with third parties, who act as our processors, in which case we will ensure that our processors assume the applicable data protection obligations we are subject to under applicable UK/EU data protection laws, in particular if any processing is carried out outside the UK or EU. For transfers of personal information outside the UK or EU we will put in place appropriate contracts to protect the personal information. You may request further information on this by contacting us via the Contact Us information below.
  • Where we process your personal information based on our legitimate interest, as set out in this policy, we will only do so where the processing is relevant, adequate and limited to the minimum required in order to achieve the purpose for which the information is collected.

Connections and links to other services and applications

The Service may include links and connections to third-party services and applications. We have no control over and are not responsible for the information that is submitted to, collected or processed by such third-party services or applications and this privacy policy does not cover any data collection or processing by such third-party services or applications. You are encouraged to carefully read the privacy policies and the terms of use of those third-party services or applications to understand their procedures for collecting, using, and disclosing personal data.

Security

We maintain data security procedures and systems that are designed to ensure the integrity and confidentiality of your personal data. However, you acknowledge that transmission or storage of data over the Internet is not guaranteed to be 100% secure. Accordingly, we cannot and do not guarantee absolute security of your personal data.

Changes to this policy

We reserve the right to change this Privacy Policy from time to time. When we do, we will also revise the “last updated” date at the bottom of this page. If we make significant changes, we will notify you upon your next access to the Service or by other means. Your continued use of the Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Contact us

We are committed to working with you to resolve any complaints you may have regarding this Privacy Policy or the treatment of your Personal Information. If you have any questions about this Privacy Policy or its implementation, please contact us by Email: info@metzerplas.com.

 

Privacy Notice for California Residents

This Notice for California Residents supplements the information contained in our Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you“). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and any terms defined in the CCPA have the same meaning when used in this notice. All terms not defined in this Privacy Notice for California Residents shall have the definition in our Privacy Policy. In the event of a conflict between our privacy policy and this Privacy Notice for California Residents, this Privacy Notice for California Residents will prevail as to California residents’ rights under the CCPA.

INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information“). For more information please see the “What personal data do we collect and why” paragraph in our Privacy Policy.

We have collected the following categories of personal information from consumers within the last twelve (12) months:

Under California law, personal information does not include de-identified or aggregated consumer information. We have no obligation to re-identify such information or keep it longer than we need it for our own purposes.

We will not collect personal information other than as disclosed above without first disclosing it to you and obtaining your consent

We do not knowingly collect information from any individual under 16 years of age.

We do not sell your personal Information.

USE OF PERSONAL INFORMATION

We may use or disclose the personal information we collect for one or more of the purposes described in the “What personal data do we collect and why” paragraph in our Privacy Policy. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. In addition, we may share aggregated or de-identified information, which cannot reasonably be used to identify you.

CATEGORIES OF INFORMATION DISCLOSED

In the twelve (12) months preceding the effective date of this Privacy Policy, we have disclosed the following categories of personal information of California consumers for a business purpose:

Certain identifiers )such as name, postal address, email, phone no. or other similar identifiers), relevant categories of personal information described in Cal. Civ. Code §1798.80(e) and certain commercial information (such as records of products purchased), in each case for the sole purpose of processing your order and payments and delivering our products  to you. YOUR INDIVIDUAL RIGHTS

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request)
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  • sales, identifying the personal information categories that each category of recipient purchased; and
  • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
  • We do not provide these access and data portability rights for B2B personal information.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Your Individual Rights

To exercise the access, data portability, and deletion rights described above, under any applicable law, including the GDPR or the CCPA, please submit a verifiable consumer request to us by emailing us at info@metzerplas.com.

The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Site and update the notice’s effective date. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or comments about this privacy Policy, or wish to exercise your rights under California law, please contact us at info@metzerplas.com.

 

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